Refund policy

7-Day Refund or Exchange Policy At Makhmali, customer satisfaction is our priority. If you receive a wrong product, you can initiate a refund or exchange within 7 days of receipt. Our Customer Service Team is dedicated to ensuring a smooth return or exchange process for you.

Full Refunds We provide a 100% refund and ensure a straightforward, transparent process without any hidden tactics.

Return Conditions

Returns must be made within 10 days of purchase.

We only accept products that are unworn, unwashed, and in their original condition with the original tags attached.

Return Shipping

The customer is responsible for returning the product via a traceable delivery method (courier or registered post) at their own expense.

Delivery charges are non-refundable.

Product Verification

Customers need to send a video of the received product along with their concern.

Our team will analyze the video and approve the refund or exchange.